Key stats

Key email marketing statistics

The numbers I keep on hand when managing Klaviyo accounts. Each one with its source, verifiable in one click. Nothing invented, nothing rounded loosely.

2%
Omnisend ecommerce reports

of sends, but nearly a third of email revenue: that is the weight of automated emails (37% of sales in 2024, 30% in 2025). A stalled flow costs far more than its share of sends.

Source: Omnisend
41%
Across ~183,000 brands

of email revenue comes from automated flows, which make up only 5.3% of sends. About $1.94 per recipient, versus $0.11 for a regular campaign.

Source: Klaviyo benchmarks (Eightx analysis)
$36
The ROI of email marketing

returned for every $1 spent: the average email marketing ROI, ahead of every other channel.

Source: Litmus
≈ 65%
Email client market share, May 2026

of email opens come from Apple, which preloads messages (Mail Privacy Protection). A large share of "opens" are machine opens, not humans. The open rate lies.

Source: Litmus
0.3%
Gmail sender guidelines

the spam complaint rate you must never reach, according to Google. Above it, domain deliverability collapses. Aim well below.

Source: Google

What these numbers say, taken together

Three things. Automation drives most of the revenue from a handful of sends, so a stalled flow gets expensive fast. Deliverability turns on tight thresholds that Google enforces. And the open rate, inflated by Apple's machine opens, no longer means much on its own.

That is exactly what I watch day to day. The article on the paused flow shows why those 2% of automated sends deserve close attention.

Keep these thresholds in view, across every account

KlaviBoard watches flows, deliverability and anomalies continuously across 3 to 20 Klaviyo accounts. The Free plan connects 3 accounts, no credit card.